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Vital Info


Billan (billan)


July 22, 2011


Alabama


April 13, 1960

Cancer Info


Tonsil Cancer


Squamous cell


July 22, 2011


Stage 4


03


Grade 2


Yes


Lymph Node Removal


Radiation Therapy


Cisplatin (Platinol, Platinol-AQ)


No control, not sure if what I feel is what I should feel with the chemo


To ask others for help


Tonsil to Lymph nodes


September 26, 2011



Stats


Posts: 47
Photos: 2
Events: 0
My Supporters: 72
I Support: 124
Comments: 422
Views: 28733


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Billan's Cancer Blog

Computer issues

Hi,
I want to vent about something unrelated to cancer (I seem to have more anger issues lately).

My power cord on my Alienware (Dell product) laptop went out on Feb 12. I ordered a new one and had it overnighted for 21.99 extra. My laptop is my only home computer.

I had not recieved it on Feb. 14th and I called. They said that overnighted was after it had been processed and it would take four days to process the order. I would recieve it on Feb 17th. I complained and got shipping credited.

On the 17th, Dell called and said there was a delay due to high demand for the cord and it would ship on Feb. 22. I ask for a supervisor to call me back.

No call by Feb. 19th so I ordered a Macbook Air by Apple so I wouldn’t have to deal with Dell anymore.

On the 22nd, Dell called and the cord is delayed until the 27th (15 days after the orginal order to be overnighted).

If Dell delivers on the 27th, I will recieve my Macbook Air (that had to be built because I ordered extra features) and my cord from Dell on the same day.

At least I have the Alienware as a back up and I’m really excited to get the Macbook Air.

My little rant of frustration.
Angie

3 people like this.

Enjoy your Mac..

YESS, you will LOVE your Airbook!

THere is a whole website for people who despite Hewlitt-Packard and I bet there is one for Dell.

Hi Angie,
We old-timers have had our share of red-tape rants about incompetence. That person who annoys me so much I nick-named “Chuck”. Chuck works everywhere, especially in the IT departments that are outsourced out of this country. I hope you enjoy your new computer.
xoxo

 Thanks Debbie,
Chuck is a pain. He called again today. I couldn’t understand anything that he said except manager and sorry.

 Hahaha! You get it :D Hey, when this glitch happens and you think your comment isn’t posting, leave it open, go back to your email and open the page again, you’ll usually see it went. Also, when you make an oops, look in the upper right corner of the blue comment box and you can delete what you don’t want. Good luck with “Chuck”, lol.
xoxo

I don’t have a lot of patience (as you can tell)

 Nor do I…that has nothing to do with cancer…lolol

Good job:-)
.. and now I now know what Alienware is .. thanks to Google!
Hugs,
Fred

Good decision on the MacBook Air! You will love it! We had so many issues with Dell a few years ago it was sad.

I feel your frustration. You would think that a power cord would not cause so many problems. I think it is time for me to upgrade my computer. It is seven years old and definately showing its age.

 I got the Mac today. It’s great, small, fast, light. Still no power cord for the Dell

 You know, that is my biggest complaint with Dell. Everything they have and make is so proprietary that you can’t get any parts that work other than from Dell. Its really frustrating.

I used to work in the computer industry starting in the mid 80s. I met Michael Dell. He was an arrogant a-hole then and I would have no reason to believe that’s changed. Still, the machine I’m typing on right this second is a Dell. Go figure…





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