Billan's Cancer Blog
Computer issues
Hi,
I want to vent about something unrelated to cancer (I seem to have more anger issues lately).
My power cord on my Alienware (Dell product) laptop went out on Feb 12. I ordered a new one and had it overnighted for 21.99 extra. My laptop is my only home computer.
I had not recieved it on Feb. 14th and I called. They said that overnighted was after it had been processed and it would take four days to process the order. I would recieve it on Feb 17th. I complained and got shipping credited.
On the 17th, Dell called and said there was a delay due to high demand for the cord and it would ship on Feb. 22. I ask for a supervisor to call me back.
No call by Feb. 19th so I ordered a Macbook Air by Apple so I wouldn’t have to deal with Dell anymore.
On the 22nd, Dell called and the cord is delayed until the 27th (15 days after the orginal order to be overnighted).
If Dell delivers on the 27th, I will recieve my Macbook Air (that had to be built because I ordered extra features) and my cord from Dell on the same day.
At least I have the Alienware as a back up and I’m really excited to get the Macbook Air.
My little rant of frustration.
Angie
Enjoy your Mac..
THere is a whole website for people who despite Hewlitt-Packard and I bet there is one for Dell.
